Terms of service

Terms of Service

Last Updated: 09-09-2026

Welcome to AquaPort. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Account Terms

  • You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or place an order on our site.
  • You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.
  • You agree to provide accurate, current, and complete information when creating an account or placing an order, and to update it as needed.
  • We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or are used for fraudulent activity.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout.
  • We reserve the right to change product pricing at any time without prior notice; however, changes will not affect orders already confirmed.
  • Payment must be made in full at the time of order placement through our supported payment methods (e.g., cards, UPI, net banking, or Cash on Delivery where available).
  • In the event of a pricing error on our website (e.g., due to a technical glitch), we reserve the right to cancel the affected order and issue a full refund.

3. Product Descriptions

  • We make every effort to display product details, images, and descriptions accurately. However, slight variations in color, size, or packaging may occur due to photography, screen display settings, or manufacturing batches.
  • We do not warrant that product descriptions or other content on the site are entirely error-free, though we will correct known errors promptly upon discovery.

4. Order Acceptance

  • Placing an order on our website constitutes an offer to purchase; it does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, product unavailability, or violation of these Terms. If your order is cancelled after payment, a full refund will be issued.
  • An order is considered confirmed only once you receive an order confirmation email/SMS from us.

5. Shipping and Delivery

  • We aim to dispatch and deliver orders within the timeframes stated on our website or at checkout; however, delivery timelines are estimates and not guaranteed, as they may be affected by courier delays, weather, or other circumstances beyond our control.
  • Risk of loss or damage to products passes to you upon delivery to the shipping address provided.
  • It is your responsibility to provide an accurate and complete shipping address; we are not liable for delays or non-delivery caused by incorrect address information.

6. Returns and Refunds

  • Returns, exchanges, and refunds are governed by our separate [Return & Refund Policy], which forms part of these Terms by reference.
  • Please refer to that policy for eligibility criteria, timeframes, and process details.

7. Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable Indian law or regulation
  • Engage in fraudulent transactions, including using stolen payment information
  • Attempt to gain unauthorized access to our systems, other user accounts, or data
  • Upload or transmit viruses, malicious code, or engage in activity that disrupts our website's functioning
  • Scrape, copy, or reproduce our content, product listings, or branding without permission
  • Impersonate any person or entity, or misrepresent your affiliation with us

We reserve the right to suspend access and pursue legal remedies against users who violate these terms.

8. Intellectual Property

All content on our website — including our logo, brand name, product designs, images, and text — is the property of AquaPort and protected under applicable intellectual property laws. You may not use, reproduce, or distribute this content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • AquaPort shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • Our total liability for any claim arising from your purchase shall not exceed the amount paid by you for the specific product giving rise to the claim.
  • We do not guarantee uninterrupted or error-free operation of our website and are not liable for losses resulting from technical issues, downtime, or third-party service failures (e.g., payment gateways, courier partners).

10. Indemnification

You agree to indemnify and hold AquaPort harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website/services.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date, and continued use of our website after changes constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

13. Contact Us

If you have any questions about these Terms, please contact us at:

AquaPort
Email: hello@aquaport.in